Terms and Conditions

  1. Introduction
    These terms and conditions govern your use of the StratAIM website, webshop, and products; by using our website, webshop, and products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website, webshop, or products.
  2. License to Use Website
    Unless otherwise stated, StratAIM owns the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.
  3. Acceptable Use
    You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  4. Age Restrictions
    You must be at least 18 years of age to purchase and use our products. By using our products, you warrant and represent that you are at least 18 years of age.
  5. Safety Guidelines
    Our products should be used in a safe and responsible manner. This includes wearing appropriate eye protection as required by field requirements or government regulations.
  6. Product Misuse
    StratAIM is not responsible for any injury, damage, or harm caused by the misuse of our products. Misuse includes, but is not limited to, using the products in a way that is not intended or recommended, or failing to follow safety guidelines.
  7. Intellectual Property
    StratAIM owns the intellectual property rights in our products. These rights are protected by law. You are not permitted to use or reproduce our products or any part of them without our express written permission.
  8. Order Handling and Delivery
    Order handling can take between 1-5 working days. We aim to deliver your order as quickly as possible, but please be aware that delivery times may vary.
  9. Returns and Refunds
    Returns are accepted within 14 days of receipt, provided the product is in its original and unused condition. We will refund the product price, but shipping costs are non-refundable.
  10. Compliance with Local Laws
    StratAIM is not responsible for ensuring that the purchase, possession, or use of our products complies with local laws. It is the responsibility of the customer to ensure that they are in compliance with all applicable laws and regulations in their jurisdiction.
  11. Limitation of Liability
    StratAIM is not liable for any damages, injuries, or losses incurred as a result of the use or misuse of our products. Users assume all risk and responsibility for the use of our products. StratAIM is not responsible for any damage or harm caused by the use, misuse, or malfunction of our products.
  12. Indemnity
    You hereby indemnify StratAIM and undertake to keep StratAIM indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by StratAIM to a third party in settlement of a claim or dispute on the advice of StratAIM's legal advisers) incurred or suffered by StratAIM arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
  13. Variation
    StratAIM may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website, webshop, and products from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensureyou are familiar with the current version.
  14. Law and Jurisdiction
    These terms and conditions will be governed by and construed in accordance with Dutch and EU law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of the Netherlands.